This page will be updated regularly. Please keep checking for new information and Easy Read documents.  

All communications will be dealt with as soon as possible, as we have all hands on deck to offer our service to as many people as we can across Liverpool & Sefton.

If you would like to get in touch immediately email us on

For now our City Centre Office & Crosby Cottage is closed and all member visits have been cancelled until further notice.

However, this doesn’t mean we’re going to become strangers. Our team are staying in touch with everyone on the phone, via voice notes, Facetime and on WhatsApp ~ where our activities are still taking place virtually!

Click here for our latest Member Letter / Update

Christmas Member Letter December 21

Member Letter 26th Jan 20
Member Letter 12th Jan 2021
Member Letter 9th December 2020
Member Letter 1st December
Member Letter 12th November
Member Letter 26th October
Member Letter 14th October 20
Member Letter 30th September 20
Member Letter 30th September 20 – NEW GUIDANCE
Member Letter 29th June 20

Want to get involved?

Check out our NEW Zoom Timetable Jan 2021

Join in our challenges on Facebook, where were creating an online community! #togetherindoors



We know that the Coronavirus Outbreak can seem confusing. We also know it is important for us to look after each other, to avoid feeling confused or alone. So, here’s a clearer breakdown of the important information we have about the Coronavirus already.

Official News Source

BBC News Explainers


What is Coronavirus?

Easy Read Resources

Do you need information on the Vaccine? Vaccines Easy Read


Please let us know if there are any Easy Read resources you would like us to draft up!

Health Advice


For Individuals

Get advice from the NHS on what to do if you think you may have symptoms of, or been exposed to, Coronavirus (COVID-19)

NHS overview of the condition Coronavirus (COVID-19): Coronavirus (COVID-19) overview

Samaritans offer emotional support 24 hours a day for their helpline Call 116 123

Mind – Call the Mind infoline on 0300 123 3393 (UK landline calls are charged at local rates, and charges from mobile phones will vary considerably). Or email

Information and advice in other languages

Doctors of the World have translated government advice on Coronavirus into 20 languages and are working on more.
Get the guides here

Coronavirus Information in British Sign Language

BSL video on social distancing and self-isolation
BSL videos by the charity Sign Health



How you can help 




We’re asking anyone who’s not already an existing volunteer to register via Volunteer Centre Sefton or Liverpool City Council.  This helps streamline the process, and gets you volunteering quicker. 

The two main things we need help with are 

  • Befriending an isolated person via phone  
  • Helping with deliveries 
  • Running errands for people who can’t get out (prescriptions, electric/gas meter cards/essential food supplies) 

Please go via Sefton CVS or Liverpool City Council


Support us by Sharing, Fundraising or Donating


Please get involved and help us fundraise for our cause at


More information will be provided as we partner with other local services, to reach as many people in need, as we can.

If you would like to stay in touch please follow our Facebook Page and join in with our #togetherindoors challenges or if you know someone with a Learning Disability in need please contact us on

Get our newsletter

Get the latest news from Mencap Liverpool

Latest from Twitter

  • Loading tweets...

Copyright 2013 Mencap Liverpool. All rights reserved

Phone: 0151 707 8582
Post: Mencap Liverpool, 9 Lydia Ann Street, Liverpool, L1 5PW

Registered Charity Number 1004262